How We Work
Customer satisfaction is our top priority. Because of this, we designed our business model around you. This means we work independently to provide a complete solution for all your fireplace maintenance and installation needs.
We work directly with our customers and, if necessary, in line with your chosen supplier/manufacturer. If you don’t have a specific supplier in mind, we will always recommend the best solution for your needs, and are happy to advise, source, design and install your new fireplace.
Each project is thoroughly planned before our arrival so you can rest assured that from the delivery and installation, completion and sign off, you should not experience any complications.